Escape Campus in Lancaster is a very well-regarded student housing agent providing accommodation across the city to students who come to study at Lancaster University and The University of Cumbria. Escape Campus is actually approved by Lancaster University Homes which means they meet (an exceed) the high standards that the university requires of property owners and managers.
When we started working with Escape Campus the already had a website which we helpded the update and maintain until their business growth required a new website which could do a great deal more. We designed and developed a new bespoke website to meet their business and their students' needs. The new website enables Escape Campus to show properties they have available, generate enquiries about the properties, book viewings, manage property availability and more.
As Escape Campus grows and develops, Webny will support them with web design, development and online marketing expertise.
Adam has provided advice and support to Escape Campus for the past five years, to the point where Webny's services are now a crucial element of our business.
Having had Adam initially support us with the website we started Escape Campus with, three years ago, as our business was growing rapidly, we bit the bullet and had him design a bespoke site for us. His expertise was so clear to me from the outset of the process, and his friendly, imaginative, professional ‘can do’ approach to what we were looking to achieve made him a pleasure to work with on the project, as he is in all aspects of the services he provides us. His ability to interpret our ideas and then translate them into reality was fantastic, whilst always being able to pitch his responses to us in a manner we understood, even with our limited knowledge of website development.
The resulting website has outperformed our previous one in every possible way, with an improvement year on year in all our key areas for the past two years, since we went live with the new site, in terms of site speed, bounce rate, time spent on the site by users and the overall traffic brought to the site. These metrics have improved because of the time Adam took to understood our business and the journey our clients take, as well as the structure, layout and content, all of which he talked to us and advised us about as the site was being designed and built. Since the site went live we have also found Adam extremely easy to work with when making any changes to it, as our business evolves, coming up with constructive feedback on any ideas with have and implementing the resulting decisions quickly, as well as supporting us when issues arise.
We now feel like we’ve got the complete package, when it comes to our website maintenance, support and development, all from someone we enjoy working with and feel really cares about not only the website but us and our overall business.